At SILVI’S THE FASHION HOUSE, we value your concerns about online privacy and security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This privacy policy describes how SILVI’S THE FASHION HOUSE manage personal information and respect your privacy. This policy may be amended from time to time.

COLLECTION OF PERSONAL INFORMATION

As a visitor to the Website, you can engage in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use a SILVI’S THE FASHION HOUSE and order products as a SILVI’S THE FASHION HOUSE customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

HOW YOUR PERSONAL INFORMATION IS USED:

SILVI’S THE FASHION HOUSE collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this privacy policy.

SILVI’S THE FASHION HOUSE may use this information to

 

• Process your financial transactions; Service your order.
• Respond to customer service requests, questions and concerns.
• Administer your account.
• Send you requested product or service information.
• Keep you informed about special offers and services of and selected third parties.
• Administer promotions and notify you of important events.
• Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
• Meet our research and product/service development needs and to improve our Website, services and offerings.
• Customize your experience, including targeting our services and offerings to you.

In certain situations, SILVI’S THE FASHION HOUSE may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on SILVI’S THE FASHION HOUSE), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

INFORMATION SHARING WITH SERVICE PROVIDERS

SILVI’S THE FASHION HOUSE uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share personal information with certain companies that perform services on our behalf. We only share the personal information which is necessary for them to perform those services. We require any company with which we may share personal information to protect that data in a manner consistent with this policy and to limit the use of such personal information to the performance of services for SILVI’S THE FASHION HOUSE. We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.

DATA RETENTION

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services, contact us at info@silvisthefashionhouse.com. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

PROTECTION OF YOUR PERSONAL INFORMATION

The personal information that you provide in connection with the use of the website is protected in several ways. It resides on secure servers that only selected SILVI’S THE FASHION HOUSE personnel have access to via password. Your personal information is encrypted whenever it is transmitted to SILVI’S THE FASHION HOUSE. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the personal information we collect, process and store, and the current state of technology to use these measures protect your personal information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (info@silvisthefashionhouse.com). We will get back to you within reasonable time.